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A useful course to teach effective techniques of interpersonal communication through mini-seminar, workshops and interactive games, participants can enhance their confidence to communicate with friends and parent.

Contents:

1. What is communication?
   • The objective of communication
   • Does the result meet your expectation?
   • Communication process and elements
   • Codes, signs and symbols in communication
   • Ways of communication: One-way versus two-way
   • Communication in verbal, non verbal and written language
   • Interactive game: Are ?hearing the truth? and ?seeing the fact? the same?
2. Modes of communication
   • Virginia Sartir?s five communication modes
   • Communication in the family, the school and the community is not the same
   • Communication with parent
   • Communication with friends
   • Principals of interpersonal communication
   • Role-play activity: What type of person are you?
3. The language trap
   • Communication barriers and deviations
   • Misunderstanding and prevention
   • Is it important whether you say or not?
   • Culture and bias
   • Pop language, language of Mars and MSN
   • Interactive game: Communication, person to person
4. Speaking with my heart
   • Effective ways of communication
   • How to ask a question?
   • How to answer a question?
   • Negotiation without difficulty
   • Interactive game: How to start a conversation?
   • Sharing party