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Recommendations, objections and complaints without the identification information and contact method of the interested party(s) shall be regarded as anonymous and a "reflection of opinion". For such cases, CTT will not make a reply, and they might be destroyed pursuant to Article 21, Paragraph 2 of Decree No. 5/98/M.
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Aside from the above e-form, you can also express your opinion in person or by the following means:

Method Telephone / Address Time
Telephone 28718063, 28718570 Monday - Thursday
9:00 - 13:00 / 14:30 - 17:45
9:00 - 13:00 / 14:30 - 17:30
Letter Communications Museum,
Estrada de D.Maria II, no.7, Macao
E-mail 24 hours